Webinars

The calm before the storm: Action steps in the SoMe crisis management

347 views
Do you want to improve the way you engage with your customers on social and prevent shitstorms from setting off? Join this webinar with Nana Dall (Conflict Resolution Advisor) and Katrine Thielke (Digital Advisor) to discover an innovative method for handling criticism and conflicts in the social media ecosystem better. Find out how The Danish Railway manages a social media crisis before going viral through actionable steps.

Key takeaways:

- Strategic advice on crisis management in the social media ecosystem
- Insights on crisis communication practices in the digital space: learn how to improve communication with customers and handle customer complaints better
- Key action steps in crisis management and conflict resolution based on key brand cases

Rate this video

1 star 2 star 3 star 4 star 5 star
Jack William October 23, 2018 06:46 AM Delete

[url=googl.com]Google[/url]
abc
https://www.google.com

Jose October 07, 2018 07:05 AM Delete

I know you doing great work in this field and provide us with great videos of management. The boom essays reviews share the more videos about your teaching videos and give us so we can learn more things.

Add a comment...
Post as (log out)